Serving East Tennessee
- Lenior City
- Johnson City
Harry McCulley is a proud Vietnam veteran that opened the business over 33 years ago and decided to have the company to share his name. With this in mind and his reputation on the line, he knew he was building a business based on quality products, a firm belief in outstanding customer service, and a drive to launch new products to help customers with any home improvement needs.
Shane Ridley brings more than 30 years of experience including running a large home improvement company in Chattanooga, owning his own home improvement company, and working for a major vinyl window, door, sunroom and decking manufacturing company that helped home improvements companies improve their products and services for their customers. When Shane was first on board (2013 as GM) he had a big task ahead of him, to put a business model in place that focused on our customers to ensure a great experience during the remodel on their home by setting up a way to check the entire remodel process from the quote to the completion of work.
There’s a lot of competition in this business; the larger companies have national advertising budgets and pass those cost along to their customers. MSW Home Solutions is locally owned and when you call a few years from now for a new project, you will still be talking to the same friendly people who know you, your likes, and needs. MSW Home Solutions firmly believes familiarity with our customers is invaluable, and promises to bring that hometown hospitality to every project. Remember, “We Make Home Improvement Easy!”